Portrayed by: Diana Bang
First appearance: What's Wrong With Norman
Last appearance: The Cord
Age: 20's
Status: Alive
Home: White Pine Bay, Oregon
Shunyi, China (former, possibly)
Occupation: Sex slave (former)
Realtor (current)
Others: Zack Shelby (captor and rapist)†
Jake Abernathy (captor and possible rapist)†

Jiao is a former Chinese sex slave turned realtor who was introduced in Season 1. She drew in a sketchbook and hid it under the carpet in Room 4 of the Bates Motel, hoping that somebody would find it and liberate her. Although it was initially thought that she was murdered by Zack Shelby, she was seen alive and well working as a realtor in the series finale.


Season 1

Jiao was tricked into joining the business and sold as a slave to Deputy Zack Shelby, most likely by Jake Abernathy. At some point, she wrote in a sketchbook and hid it in the Bates Motel (which was then called the Seafarer Motel) in hopes that someone would find it and free her. 

She was locked in Zack's basement for an undetermined amount of time and probably forced to commit sexual acts. She was accidentally found by Norman Bates, who was looking for a belt that could incriminate his mom, Norma Bates. (What's Wrong With Norman)

She was scared and desperate to go with him, but he was in a rush and promised to return and get her later. (Trust Me)

She was later moved to a boat, where Norman and Emma Decody found and rescued her, taking her to the motel. Jiao later told Norma that Zack forced her to have sex with him. (Ocean View)

After telling Norma about Zack Jiao fell asleep. When Jiao wakes up she takes a shower as Shelby arrive to pursue his relationship with Norma. When Shelby hears noises from another room he spot Jiao and she flees into the woods and Zack chases after her. (The Truth)

After Zack is killed, Norman tells Sheriff Romero that Zack told them he shot Jiao in the woods. (The Man in Number 9)

Season 5

It was later revealed Zack was lying about killing her as she went on to become a relator after escaping and sold the Bates Motel after Norman passed away. (The Cord)


Recurring Characters
Many Seasons
Amelia MartinBen WillcockBlaire WatsonCaleb CalhounChick HoganDeputy JeffcoatGil TurnerGinnyGregg EdwardsGunnerJiaoLiz BabbittMaggie SummersMinisterPacoReginaRemo WallaceRichard SylmoreSabel WillcockSam BatesTom HutchinsTonyVicki MonroeWill Decody
Season 1
Alex RomeroDannyDr. Fumhiro KurataEthan ChangHaydenJake AbernathyJennaKennedyLissaRa'ufReceptionistSummerZack Shelby
Season 2
BenChristine HeldensChuckCody BrennenDeclan RogersGeorge HeldensIggyJimmy BrennenJodi MorganKyle MillerNick FordPatty LinPeterSidZane Morgan
Season 3
Annika JohnsonBob ParisBob's AssistantBob's EmployeeBradley MartinClay DuFontDeputy WalkerHarryJames FinneganLindsay DavisMarcus Young
Season 4
Audrey EllisBen WillcockChrisDickie BoltonDoctor GuynanGinnyHoward CollinsJakeJulian HoweNurse PennyRebecca HamiltonSabel WillcockStephen
Season 5
Ben WillcockBoyCopDeputyDeputy MillerJane GreeneJulia RamosKate MassettMadeleine LoomisMarion CraneSabel WillcockSam Loomis
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