Dr. Louise Palma is a doctor at a psychiatric hospital in Willamette County where Norman was held after being found in a field.
When Norma mentioned that she had never sought medical help for him, Dr. Palma was shocked and said that his behavior could make him dangerous and she could be seen as neglectful for not getting him help. She told Norma that she would like to keep him in for 48-hour observation but the latter disagreed.